Shipping & Delivery
We want you to receive your Abel Duprey pieces as quickly and safely as possible. Here's everything you need to know about our shipping process.
Free Shipping
We offer complimentary standard shipping on all orders over $54.00. For orders below this amount, a flat shipping rate of $16.20 applies.
Processing Time
All orders are processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Times
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days (additional fees apply)
- International: 10-20 business days depending on destination
Packaging
Each plate is carefully wrapped in protective materials to ensure it arrives in perfect condition. We use eco-friendly packaging whenever possible, including recycled cardboard and biodegradable packing materials.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can use this number to monitor your package's progress on our website or the carrier's tracking portal.
International Orders
International customers may be subject to customs duties and taxes upon delivery. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Damaged Items
In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund promptly.