Returns & Exchanges

We want you to be completely satisfied with your Abel Duprey purchase. If for any reason you're not happy with your order, we offer a straightforward return and exchange policy.

30-Day Return Policy

You have 30 days from the date of delivery to return or exchange your items. All returned items must be unused, in their original condition, and in the original packaging.

How to Return

• Contact our customer service team at inquiriesupport@abelduprey.com to initiate a return
• Provide your order number and reason for return
• We will send you a prepaid return shipping label
• Pack the item securely in its original packaging
• Drop off the package at any authorized shipping location

Refund Process

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you would like to exchange an item for a different design or size, please follow the return process above and place a new order for the desired item. This ensures you get your new item as quickly as possible.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Items damaged through normal wear and tear
• Items without original packaging
• Gift cards
• Items marked as final sale

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.